At Elite Kids, we accept returns and exchanges within 7 working days of receiving your order. Products must be unworn, undamaged, and returned with all tags attached in the original packaging. Sale or clearance items are non-returnable. Requests can be sent via email at kidzaniaeliteclub@gmail.com.
Once your order is shipped, you will receive a tracking number via email. You can use this number on the courier’s website to track your delivery. For any assistance, contact our customer care team.
We accept Credit/Debit Cards, Bank Transfers, and popular local payment gateways. All payments are securely processed, and you will receive a confirmation email upon successful payment.
Standard delivery usually takes 3-5 business days within Pakistan. Delivery times may vary due to weather, customs, or courier delays. We will notify you immediately if any delay occurs.
Currently, Elite Kids ships only within Pakistan. We are planning to expand internationally soon. Stay updated by subscribing to our newsletter.
Yes, all our products are made from high-quality fabrics, free from harmful chemicals, and safe for children of all ages. We ensure comfort, durability, and compliance with safety standards.
Orders can be modified or cancelled within 24 hours of placing them. After this period, the order may already be in processing, and changes cannot be guaranteed. Contact us immediately for assistance.
You can reach our customer support via email at kidzaniaeliteclub@gmail.com
or call/WhatsApp at +92 302 9658080. Our team is available every day from 09:00 AM to 11:00 PM to assist you with any queries or concerns.