Terms Of Service

The General Online Terms and Conditions of www.elyekids.com.pk apply exclusively to all agreements concluded between us and the customer in the version valid at the time of the transaction. We reserve the express right to make necessary modifications to these terms and oppose any regulations in contradiction. During the ordering process, the customer is deemed to have accepted these terms upon completion of the transaction. In the event any matter requires verbal agreement, it must be documented on a continuous data carrier such as email, text, or WhatsApp. Any modification to these terms, including delivery deadlines and dates, is subject to our written confirmation.

Legal Information

The website is owned and operated by elitekids.com.pk. Unless otherwise noted, all content on the website is Copyright ©2020 elitekids.com.pk. The website, including its design, text, graphics, images, and other materials, is owned or licensed by elitekids.com.pk and its affiliates. All rights, including copyrights and trademarks, are reserved.

Use of the Website

The website and its contents are for personal and non-commercial use only. You may not reproduce, distribute, modify, sell, or display any material from this website without written permission from elitekids.com.pk. We grant a limited, non-transferable, revocable license for personal use only. Users agree not to damage, disable, hack, or misuse the website in any way, including attempting unauthorized access, transmitting viruses, or engaging in spam or other disruptive activities. Impersonation, harassment, defamation, and any unlawful use are strictly prohibited.

Offers, Orders, and Transactions

Product listings on the website do not constitute a binding offer but serve as an online catalog. We reserve the right to accept or decline any order. Customers may verify and amend their order details before final submission. Upon order confirmation via email, the contract of purchase becomes legally binding.

Pricing and Payments

All prices are as listed on the website. The final price is shown at checkout. Discounts and promotions are applied only when stated. Any applicable taxes or customs duties are the customer’s responsibility. Payments can be made via credit/debit card or bank transfer, subject to availability and verification.

Deliveries

Orders are shipped to the customer’s provided address. We are not responsible for delays or losses caused by incorrect information. Delivery time may vary due to weather, customs, or unforeseen circumstances. In case of undeliverable orders, the customer will be notified and refunded via bank transfer, JazzCash, or store credit. Delivery charges may vary based on destination and order size.

Reservation of Title

All products remain the property of elitekids.com.pk until full payment has been received.

Returns and Exchanges

Customers may return products with valid reasons within seven days of receipt. Returned products must be unused, undamaged, and in their original packaging with tags attached. Please contact customer service before initiating a return.

Third-Party Links

Our website may contain links to third-party websites for customer convenience. We do not control or endorse these sites and are not responsible for their content, privacy policies, or practices. Accessing these links is at the user’s own risk.

Copyrighted Media

All images, videos, and media used on our website are copyrighted. Unauthorized use or reproduction is prohibited. Product colors may vary slightly due to different screen settings.

Typographical Errors

We strive for accuracy, but errors in descriptions, pricing, or availability may occur. We reserve the right to correct any errors without prior notice. If a product is listed incorrectly due to a system or typographical error, we may cancel the order and issue a refund.

Data Protection

Customer information is treated confidentially and protected with reasonable security measures. Personal and transaction data may be used for order processing and internal marketing purposes. Customers may opt out of marketing communications at any time by notifying us.

User Feedback and Submissions

All comments, feedback, and suggestions submitted to elitekids.com.pk become our property. By submitting, you confirm that your content does not violate third-party rights and is not defamatory or obscene.

Limitation of Liability

Your use of the website is at your own risk. elitekids.com.pk is not liable for any damages or losses arising from your use or inability to use the website, including interruptions, data loss, or system failures. Our total liability, if any, shall not exceed the amount paid for the purchased product.

Indemnification

You agree to indemnify and hold harmless elitekids.com.pk, its employees, and affiliates from any claims or damages resulting from your misuse of the website or violation of these terms.

Privacy and Security

Use of this website is also governed by our Privacy Policy, which is incorporated into these terms.

Governing Law and Disputes

All matters arising from the use of this website shall be governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pakistan.

Termination

These terms remain effective upon your access to or use of the website. elitekids.com.pk reserves the right to terminate access or modify the terms at any time without prior notice.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us at kidzaniaeliteclub@gmail.com or call +92 302 9658080.